Reservations / Rates
Q. Is the entire building reserved for private use?
A. Yes, you can rent the entire newly built 3-story villa (limited to one group per day). There are no shared spaces with other guests.
Q. What are the capacity and additional charges?
A. Up to 6 people can stay (optimal number is 4 people). We cannot accommodate more guests than the stated capacity. Additional charges may apply depending on the number of guests, so please check the rates displayed on each booking site. For changes in the number of guests after booking, please contact us via message.
Q. Can I stay with children?
A. Due to the 3-story building with many stairs and an open-plan design, for safety reasons, we generally ask that only children of elementary school age or older stay. If you wish to stay with infants or toddlers, please inquire before booking. Please note that a baby crib is not available.
Q. Can I cancel, change dates, or change the number of guests?
A. This will follow the regulations and procedures of the booking site you used (Airbnb, Booking.com, etc.). Cancellations made at short notice may incur a cancellation fee. Please contact us via message first.
Q. What are the payment methods and receipts?
A. For bookings made via booking sites, payment and receipt issuance will generally be handled through that site. Please let us know if you require a receipt or invoice.
Q. Can it be used for corporate purposes, filming, or long-term stays?
A. We accept corporate use, such as for development camps, workations, and stays combined with meetings (please consult us regarding invoice/receipt issuance). Use for filming may be accepted depending on the content. For mid- to long-term stays, please include your project details and desired dates when youcontact us.
Check-in / Check-out
Q. What are the check-in and check-out times?
A. Check-in is from 15:00 to 22:00, and check-out is at 11:00. It is a self-check-in (smart lock) system.
Q. Can I check in early?
A. Due to cleaning schedules, this is generally not possible. It may be possible depending on the previous day's occupancy and cleaning status, so please inquire early if you wish to do so. Please note that we generally cannot store luggage before check-in or after check-out.
Q. Can I check out late?
A. This may be possible depending on the next day's booking situation. Please consult us via message.
Q. Is pre-check-in and guest register entry required?
A. Yes, it is. Based on the Private Lodging Business Act, information for all guests staying will be registered in advance. Please complete the form provided by the day before check-in.
Q. How do I enter the room?
A. It's a smart lock (keypad type). The passcode will be provided after pre-check-in is completed and before check-in. If you have trouble unlocking the door, please call the facility contact number provided (we will assist remotely).
Room / Facilities
Q. What is the bedding configuration?
A. There are 2 single beds in the 2nd-floor bedroom, 3 futons in the 2nd-floor Japanese-style room, and a daybed (double size) in the 3rd-floor living room, accommodating up to 6 people. Linens will be provided for the number of guests booked. A baby crib is not available.
Q. What amenities are provided?
A. We provide towels, toothbrushes, shampoo, conditioner, body soap, hand soap, a hairdryer, and pajamas. Welcome coffee and tea are also available.
Q. Is there a kitchen, bath, and washing machine?
A. It's a fully equipped kitchen with a 3-burner induction cooktop, dishwasher, refrigerator/freezer, microwave, electric kettle, coffee maker, rice cooker, toaster, and a full set of cooking utensils/dishes. Basic seasonings are also provided. There is also a washing machine and dryer. The bathroom on the 1st floor has a bathtub, and there's an outdoor shower convenient for after the beach. All rooms have air conditioning for heating and cooling.
Q. Is Wi-Fi available?
A. Yes, it is fully equipped. Connection information will be provided in the entry guide upon check-in.
Q. Can I use the rooftop?
A. Yes, you are free to use it during your stay. From the rooftop, you can enjoy a panoramic view of Hayama's sea and Mt. Fuji. Please be careful on windy days. For safety reasons, BBQ and the use of fire are not permitted on the rooftop.
Access / Parking
Q. How do I get there by public transport?
A. From JR "Zushi Station" or Keikyu "Zushi-Hayama Station," take a bus bound for "Kaigan-mawari (Hayama area)" and get off at the "Morito Shrine" bus stop, then it's a 1-2 minute walk (approx. 15 minutes by bus from Zushi Station, approx. 10 minutes by taxi). Morito Beach is about a 3-minute walk away. For more details, please see theAccess Page.
Q. Is there parking? Can large cars park there?
A. Free parking for up to 2 cars is available in front of the property. However, the road in front of the property is narrow, about 2m wide, so it may be difficult for wide vehicles to enter and park. If you are concerned or are coming with 3 or more cars, please use the nearby coin parking lots (Mitsui no Repark Morito Kaigan 5th, Navipark Hayama Horiuchi 3rd) which are a 2-3 minute walk away. Please note that during summer (July-August), nearby coin parking lots tend to fill up early in the morning.
Rules During Your Stay
Q. Is smoking allowed?
A. Smoking is strictly prohibited indoors. Please smoke only on the 1st-floor porch (please refrain from smoking in the parking lot). If smoking is detected indoors, a special cleaning fee will be charged.
Q. Can I have a BBQ?
A. You can use our optional charcoal BBQ kit (3,000 yen per unit, tax included). Charcoal and a grill are included; please bring your own ingredients and seasonings. BBQ is limited to the outdoor private terrace, and not allowed on the rooftop. For safety reasons, bringing your own charcoal or grill is not permitted. We do not recommend use in rainy weather. If you wish to use it, please make a reservation by the day before.
Q. What should I be careful about regarding how to spend the night?
A. As the property is located in a quiet residential area, please keep noise to a minimum at night. Use for parties or events, or entry by more guests than reserved, is not permitted. Entry by non-guests is also generally not permitted (please consult us in advance if there are special circumstances). For requests during your stay, such as waste separation, please check theHouse Rules.
Q. Are pets allowed?
A. We apologize, but pets are not allowed.
Options / Local Information
Q. Can I use catering services?
A. Yes, we may be able to arrange catering (delivery service) (please consult us at least 3 days in advance). For details and prices, please see theExperiences / Options page.
Q. Are there any shopping areas or attractions nearby?
A. There is a drugstore (also handles groceries) about a 5-minute walk away, a supermarket "Keikyu Store Motomachi Union Hayama Branch" about a 10-minute walk away, and a convenience store about an 8-minute walk away. In addition to Morito Beach (3-minute walk) and Morito Shrine, Hayama Marina (12-minute walk) and Hayama Imperial Villa (15-minute walk) are also within walking distance, offering characteristic Hayama spots.
Other
Q. I left something behind.
A. Please contact us with the property name and date of your stay via theContact Uspage. We will send it back to you by cash-on-delivery mail or similar.
Q. Is it operated legally?
A. Each Roopt facility is operated with notification and permission based on relevant laws such as the Private Lodging Business Act. Please use with peace of mind.