Privacy Policy

1. Definition of Personal Information

Personal information refers to information that can identify a specific individual, such as name, address, phone number, and email address.

2. Acquisition of Personal Information

The Company acquires personal information by lawful and fair means, such as through inquiry forms, accommodation reservations, move-in applications, and applications for various services.

3. Purpose of Use of Personal Information

Acquired personal information will be used for the following purposes:

• Responding to inquiries
• Various procedures related to accommodation reservations and share house move-ins
• Provision and guidance of various services
• Improvement of our services and development of new services
• Compliance with laws and regulations

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the customer's consent, except in the following cases:

• When required by law
• When necessary for the protection of a person's life, body, or property
• When necessary for the improvement of public health or the sound upbringing of children
• When a national agency or local public body is performing duties stipulated by law

5. Joint Use of Personal Information

For the purpose of improving the services provided and ensuring smooth operation, the Company will jointly use customers' personal information as follows:

• Items of information to be jointly used:Name, address, phone number, email address, inquiry details, service usage history, etc.
• Scope of joint users:The Company and each franchise member store of "Roopt" operated by the Company
• Purpose of joint use:Provision of information regarding products and services, response to inquiries, provision of after-sales service
• Responsible party for management:Makigumi Inc.

6. Management of Personal Information

The Company will take appropriate safety management measures to prevent unauthorized access, loss, damage, alteration, or leakage of personal information. We will also provide necessary and appropriate supervision to employees who handle personal information.

7. Disclosure, Correction, and Deletion of Personal Information

Customers can request the disclosure, correction, deletion, or suspension of use of their personal information held by the Company. Please contact the inquiry desk below for such requests. After verifying your identity, we will respond within a reasonable period.

8. About Cookies and Access Analysis

Our website may use Google Analytics to improve services. Google Analytics uses cookies to collect traffic data, but this data is collected anonymously and does not identify individuals. This function can be refused by disabling cookies.

9. Changes to the Privacy Policy

The Company may review and revise this policy as appropriate in response to changes in laws and regulations or changes in service content. The revised policy will take effect from the time it is posted on this website.

10. Contact Us

For inquiries regarding the handling of personal information, please contact us at the following: