Privacy Policy

1. Definition of Personal Information

Personal information refers to information that can identify a specific individual, such as name, address, telephone number, and email address.

2. Acquisition of personal information

Our company acquires personal information through lawful and fair means, such as through inquiry forms, accommodation reservations, residency applications, and applications for various services.

3. Purpose of Use of Personal Information

The personal information we collect will be used for the following purposes:

• Responding to inquiries
• Various procedures related to accommodation reservations and move-in to a shared house
• Provision and guidance of various services
• Improving our services and developing new services
• Responses based on laws and regulations

4. Provision of personal information to third parties

We will not provide your personal information to third parties without your consent, except in the following cases.

• In cases based on laws and regulations
• When necessary to protect human life, body, or property.
• When necessary for the improvement of public health or the healthy development of children.
• When a national or local government agency performs duties prescribed by law.

5. Regarding the joint use of personal information

In order to improve the services we provide and to ensure smooth operations, we will share your personal information as follows.

• Items of information to be shared:Name, address, phone number, email address, inquiry details, service usage history, etc.
• Scope of joint users:Our company and each of our "Roopt" franchise stores
• Purpose of shared use:Providing information about products and services, responding to inquiries, and providing after-sales service.
• Manager:Makigumi Co., Ltd.

6. Management of personal information

Our company will take appropriate security measures to prevent unauthorized access, loss, damage, alteration, or leakage of personal information. We will also provide necessary and appropriate supervision to employees who handle personal information.

7. Disclosure, correction, and deletion of personal information

Customers have the right to request disclosure, correction, deletion, or cessation of use of their personal information held by our company. To make such a request, please contact us at the contact information below. After verifying your identity, we will respond within a reasonable timeframe.

8. About Cookies and Access Analytics

Our website may use Google Analytics to improve our services. Google Analytics uses cookies to collect traffic data, but this data is collected anonymously and does not identify individuals. You can refuse this data collection by disabling cookies.

9. Changes to the Privacy Policy

Our company may review and revise this policy from time to time in response to changes in laws and regulations or changes in service content. The revised policy will take effect from the time it is posted on this website.

10. Contact Us

For inquiries regarding the handling of personal information, please contact us at the address below.