Information upon Reservation Confirmation
Thank you for your reservation. We are preparing to ensure you have a wonderful stay.
【Important Notes Regarding This Accommodation】
● Children's Use Prohibited / Stairs This villa has three floors with many stairs and open spaces, which can be dangerous. Therefore, use is restricted to guests of elementary school age and above.
Please also note that this building may be inconvenient for elderly guests or those with physical disabilities.
● Access, Narrow Road Width The surrounding roads are narrow, with some sections as narrow as 2 meters. If you are arriving in a wide vehicle, you may not be able to pass. In such cases, please use nearby parking facilities.
● Appropriate Number of Guests and Room Assignment This villa can accommodate up to 6 guests, but the optimal number is around 4 guests (children sleeping with parents are not an issue). For 5-6 guests, in addition to the two single beds in the Western-style room on the 2nd floor and three futons in the Japanese-style room on the 2nd floor, one of the following options will be used: – Use of the daybed in the 3rd-floor living room – Laying futons in the 2nd-floor library Please refer to the photos for confirmation.
【Information Requiring Your Reply/Action】
● Purpose of Use What kind of group will you be (e.g., couples, married couples, families, friends, colleagues / male-female ratio, age groups, children's ages / travel, international travel, workation, business, celebration)?
● Request for Pre-Check-in Please complete the pre-check-in by filling out the guest form via the link provided in the message by the day before your check-in. Entry information will only be sent to those who have completed pre-check-in on the day before arrival. *Guests who are only high school students or younger cannot stay. *For all guests, please call: 050-1808-6065
【Information for Your Confirmation】
● House Manualhttps://roopt.jp/stay/hayama-morito/houserule/
Please review it in advance. It contains prohibited actions and important notes, so please share it with everyone using the property.
● Noise to Neighbors As the property is located in a quiet residential area, please be considerate of the surrounding environment.
Use for party purposes is prohibited.
★Please refrain from eating and loud conversations outdoors, on the rooftop, or on the terrace between 10 PM and 7 AM, and from loud music or shouting indoors. If a complaint is received from a neighbor, a separate fee of 30,000 yen will be charged as a response fee.
● Number of Guests Entry by non-registered guests is prohibited (prior consultation is possible if desired). If a violation of the guest limit is confirmed, immediate eviction will occur, with no refund of accommodation fees, and a penalty of 30,000 yen will be charged.
● Linens and Amenities for Consecutive Stays There will be no linen change or cleaning during consecutive stays. A vacuum cleaner is available.
● Parking Two parking spaces are available. For additional vehicles, please use nearby parking facilities.
【Optional Services】
● BBQ A charcoal BBQ kit is available for 3,000 yen (tax included) per unit. Please use it on the private terrace (BBQ on the rooftop is not permitted). Please bring your own food. Feel free to contact us if you wish to use it.
● Catering Service (GOODSTOCK) Catering service from "GOODSTOCK," a deli & restaurant by the former executive chef of DEAN & DELUCA.
Please contact us 【at least 3 days in advance】 for reservations.https://www.instagram.com/good_stock_599/
★GOOD Selection Course (¥4,000 per person, ¥4,320 including tax) Assortment of 5 DELI items / Boneless Chicken Fritters / Seafood Paella / Today's Small Dessert, etc.
【Finally】 If your expectations differ, please cancel (cancellation fees may apply depending on the date). If you have any requests, please feel free to contact us. Thank you.
7 Days Before Check-in
Your check-in date is approaching. We would like to provide you with updated information.
【Information Requiring Your Reply/Action】
● Request for Pre-Check-in (If you have already completed it, please check the message from the day before) Please complete pre-check-in by the day before your check-in.
【Information for Your Confirmation】
● House Manualhttps://roopt.jp/stay/hayama-morito/houserule/
Please review and share it again.
● BBQ / Catering If you wish, you can still consult with us (catering deadline is 3 days prior).
【Property Layout】 1F: Bathroom (with bathtub), toilet, washbasin, outdoor shower, entrance 2F: Bedroom (2 single beds), Japanese-style room (3 futons), toilet 3F: Living room, dining room, kitchen (with daybed) Rooftop: Terrace (with panoramic views of Mt. Fuji and the sea)
If the weather is good, you might see a beautiful view of Mt. Fuji from the rooftop in the early morning. Bring coffee or tea from the 3rd floor and relax on a yoga mat or chair.
Day Before Check-in
It's the day before your check-in. We look forward to your arrival tomorrow.
【Check-in / Check-out】
- Check-in Time: 3:00 PM - 10:00 PM
- Check-out Time: 11:00 AM
【Access and Entry Method】https://roopt.jp/stay/hayama-morito/access/
Passcode: *Will be sent individually on the day of check-in
【Information for Your Confirmation】
● House Manualhttps://roopt.jp/stay/hayama-morito/houserule/
● Noise to Neighbors Please refrain from loud voices and music outdoors and indoors between 10 PM and 8 AM.
If you have any questions, please call 050-1808-6065. Please enjoy your stay.
Day Before Check-out (Evening)
Thank you for staying at Roopt Hayama Morito. How was your stay?
Tomorrow is your check-out day. Please make sure you don't leave anything behind.
Check-out Method:
- Please gather all towels in the basket.
- Please return the facilities to their original state as much as possible.
- You may leave the air conditioner on.
- Please make sure to secure the stopper on the lattice gate (right side) before leaving.
- Please check out by 11:00 AM.
Enjoy the rest of your stay.
Check-out Day (Noon)
Thank you again for staying at Roopt Hayama Morito. How was your stay?
Please feel free to let us know if you have any dissatisfactions or suggestions.
If you were satisfied, we would be grateful if you could leave a review.
We sincerely look forward to welcoming you again. Roopt Hayama Morito