Reservations & Fees

Q. Is the building rented out as a whole-house rental? I'm concerned because it says "share house."

A. It is not a whole-house rental; it is accommodation where we rent out a guest room (a private 6-tatami mat Japanese-style room on the 2nd floor) within a share house. Residents of the share house live on a monthly basis on the 3rd-4th floors of the building, and the kitchen, bathroom, toilet, washing machine, and 2nd-floor living room are shared. Please enjoy it as an interactive accommodation for solo travelers, where you can gently blend into the local lifestyle.

Q. What is the capacity? Can two people stay?

A. There is only one guest room with a capacity of 1 person (single private room). We apologize, but we cannot accommodate stays for 2 or more people, or friends sharing the same room or visiting.

Q. How do I make a reservation? Can I book by phone or email?

A. Reservations are accepted only through Airbnb. We do not accept reservations by phone or email. For availability and rates, please check theAirbnb listing page.

Q. Can I cancel or change my dates?

A. We follow Airbnb's policies and procedures. Cancellations made at short notice may incur a cancellation fee. Please consult us via Airbnb message first.

Q. What are the payment methods and how do I get a receipt?

A. For reservations made via Airbnb, payment and receipt issuance are generally handled on Airbnb. Please let us know if you require a receipt.

Q. Can I stay long-term or move in on a monthly basis?

A. You can book consecutive nights through Airbnb. If you wish to move in on a monthly basis, the 3rd-4th floors of the same building are a share house, so please consult us via theshare house page.

Check-in/Check-out

Q. What are the check-in and check-out times?

A. Standard times are listed on theproperty page (self-check-in, host not present). The confirmed times and day-of procedures will be re-notified via Airbnb message upon reservation.

Q. Can I check in early?

A. Due to cleaning schedules, we generally cannot accommodate early check-ins. Depending on the previous day's occupancy and cleaning status, it may be possible, so please inquire as early as possible if you wish to do so.

Q. Can I check out late?

A. This may be possible depending on the next day's reservation status. Please consult us via message.

Q. Is pre-check-in and guest register entry required?

A. Yes, it is required. Based on the Private Lodging Business Act, guests' information (name, address, contact details, etc., and passport number for foreign nationals) must be registered in advance. Please complete the form we provide by the day before check-in.

Q. How do I enter the room? How do I receive the key?

A. The entrance has a keypad smart lock, and it's self-check-in. The unlock code will be sent via Airbnb message the day before check-in, so there is no key handover. If you have trouble unlocking it or any other issues, please contact us via Airbnb message or the facility contact number provided.

Q. Can I leave my luggage before or after check-in?

A. We apologize, but we do not offer luggage storage before or after check-in. Please consider using coin lockers at Hon-Shiogama Station or similar facilities.

Room & Facilities

Q. What is the bedding configuration? Is it a bed?

A. We provide bedding consisting of a single mattress (Japanese-style futon) placed on a slatted bed (self-bed making system, clean sheets are provided). The room is a 6-tatami mat Japanese-style room. Please also check the Airbnb listing photos for more details.

Q. What amenities are provided?

A. We provide bath towels, face towels, shampoo, conditioner, body soap, a hairdryer, and hand soap. Toothbrushes, pajamas, and seasonings are not provided, so please bring your own (for the latest information on amenities, please check thedetails page).

A. You can cook in the shared kitchen (gas stove, electric kettle, rice cooker). The washing machine is also shared and can be used for free. The bathroom and toilet are also shared. The room is equipped with air conditioning, a desk, a sofa, and a side table. There is no dryer, so please dry your clothes in the room or use a nearby coin laundry (Super Coin Laundry Shiogama store, about a 10-minute walk from JR Hon-Shiogama Station).

Q. Is there a kitchen and washing machine?

Q. Is there Wi-Fi?

A. Yes, it is available for free. Connection information will be provided upon check-in.

Q. Is there cleaning or towel exchange during consecutive nights?

A. As a general rule, there is no cleaning or towel exchange during consecutive nights. Please consult us in advance for additional requests.

Access & Parking

Q. How do I get there by public transport?

A. It's a 1-minute walk from the Shrine Approach Exit of JR Senseki Line "Hon-Shiogama Station." From Sendai Station, it's about a 30-minute direct ride on the Senseki Line. Look for the retro 4-story building with a triangular pointed exterior, and you'll see a "Roopt" sign at the entrance. For more details, please see theaccess page.

Q. Is there parking?

A. There is no parking available on the premises. If you come by car, please use a nearby coin parking lot (paid).

Q. Is it a good base for sightseeing? What are the recommended spots nearby?

A. It's a 2-minute walk to Shiogama Shrine, a short walk to the Hon-Shiogama Station shopping street with preserved Meiji-era architecture, and Shiogama Fish Market is also within walking distance. Matsushima, one of Japan's Three Scenic Views, is about 15-20 minutes by train, and Sendai city center is about 30 minutes direct, making it a convenient location for sightseeing. Drugstores and convenience stores are also within a 5-minute walk.

Rules During Your Stay

Q. Is smoking allowed?

A. Smoking is prohibited throughout the entire building (including electronic cigarettes). If smoking is confirmed, a special cleaning fee may be charged.

Q. What should I be careful about regarding nighttime activities?

A. Residents of the share house live in the same building, so please be quiet at night (approximately 10 PM to 7 AM). Use for parties or events, or entry by more than the reserved number of guests (1 person), is not permitted.

Q. Are pets allowed?

A. We apologize, but pets (dogs, cats, birds, etc.) are not allowed.

Other

Q. I left something behind.

A. Please contact us with the property name and date of your stay viainquiry. We will send it back to you by mail, cash on delivery.

Q. Is it operated legally?

A. Each Roopt facility is operated after notification and permission based on relevant laws and regulations such as the Private Lodging Business Act (this facility's business license number: M040031666). Please use with peace of mind.