Reservations / Rates
Q. Is the entire building rented out? I'm concerned because it says "share house."
A. This is not a whole-house rental; it's a guesthouse where you rent a guest room (a 6-tatami mat Japanese-style private room on the 2nd floor) within a share house. Residents of the share house live on the 3rd-4th floors on a monthly basis, and the kitchen, bathroom, toilet, washing machine, and 2nd-floor living room are shared. Please enjoy it as a social accommodation for solo travelers, where you can gently immerse yourself in local life.
Q. What is the capacity? Can two people stay?
A. There is only one guest room, with a capacity of 1 person (single private room). We apologize, but we cannot accommodate stays for 2 or more people, or friends sharing the same room or visiting.
Q. How do I make a reservation? Can I book by phone or email?
A. Reservations are accepted only via Airbnb. We do not accept reservations by phone or email. For availability and rates, please check theAirbnb listing page.
Q. Can I cancel or change my dates?
A. This will follow Airbnb's policies and procedures. Cancellations made at short notice may incur a cancellation fee. Please contact us via Airbnb message first.
Q. What are the payment methods and receipts?
A. For reservations made via Airbnb, payment and receipt issuance will generally be handled on Airbnb. If you require a receipt, please let us know.
Q. Can I stay for an extended period or on a monthly basis?
A. You can book consecutive nights via Airbnb. If you wish to stay on a monthly basis, the 3rd-4th floors of the same building are a share house, so please contact us via theshare house page.
Check-in / Check-out
Q. What are the check-in and check-out times?
A. Standard times are listed on theproperty page (self-check-in, host not present). The confirmed times and day-of procedures will be re-notified via Airbnb message upon reservation.
Q. Can I check in early?
A. Due to cleaning arrangements, we generally cannot accommodate early check-ins. Depending on the previous day's occupancy and cleaning schedule, it may be possible, so please inquire as early as possible if you wish to do so.
Q. Can I check out late?
A. This may be possible depending on the next day's reservation status. Please consult us via message.
Q. Is pre-check-in and guest register input required?
A. Yes, it is required. Based on the Private Lodging Business Act, guests' information (name, address, contact information, etc., and passport number for foreign nationals) must be registered in advance. Please complete the form provided by the day before check-in.
Q. How do I enter the room? How do I receive the key?
A. The entrance has a keypad smart lock, and check-in is self-service. The unlock code will be provided via Airbnb message the day before check-in, so there is no key handover. If you have trouble unlocking or other issues, please contact us via Airbnb message or the provided facility contact number.
Q. Can I leave my luggage before or after check-in?
A. We apologize, but we do not offer luggage storage before or after check-in. Please consider using coin lockers at Hon-Shiogama Station.
Room / Facilities
Q. What is the bedding configuration? Is it a bed?
A. We provide bedding consisting of a single mattress (Japanese-style futon) on a slatted bed frame (self-bed making system, clean sheets are provided). The room is a 6-tatami mat Japanese-style room. Please also refer to the Airbnb listing photos for more details.
Q. What amenities are provided?
A. We provide bath towels, face towels, shampoo, conditioner, body soap, a hairdryer, and hand soap. Toothbrushes, pajamas, and seasonings are not provided, so please bring your own (for the latest inventory, please check thedetails page).
A. You can cook in the shared kitchen (gas stove, electric kettle, rice cooker). The washing machine is also shared and free to use. The bathroom and toilet are also shared. The room is equipped with air conditioning, a desk, a sofa, and a side table. There is no dryer, so please dry your clothes in the room or use a nearby coin laundry (Super Coin Laundry Shiogama store, about a 10-minute walk from JR Hon-Shiogama Station).
Q. Is there a kitchen and washing machine?
Q. Is Wi-Fi available?
A. Yes, it is available for free. Connection information will be provided in the check-in guide.
Q. Is there cleaning and towel exchange during consecutive nights?
A. As a general rule, there is no cleaning or towel exchange during consecutive nights. Please consult us in advance for additional requests.
Access / Parking
Q. How do I get there by public transport?
A. It's a 1-minute walk from the Shrine Approach Exit of Hon-Shiogama Station on the JR Senseki Line. It's about a 30-minute direct train ride from Sendai Station. Look for the retro 4-story building with a triangular pointed exterior, and you'll see a "Roopt" sign at the entrance. For more details, please see theAccess page.
Q. Is there parking?
A. There is no parking available at the facility. If you come by car, please use a nearby coin parking lot (paid).
Q. Is it a good base for sightseeing? What are the recommended spots nearby?
A. It's a 2-minute walk to Shiogama Shrine, immediately accessible to the Hon-Shiogama Station shopping street with its remaining Meiji-era architecture, and Shiogama Fish Market is also within walking distance. It's conveniently located as a sightseeing base, about 15-20 minutes by train to Matsushima, one of Japan's Three Scenic Views, and about 30 minutes direct to Sendai city. Drugstores and convenience stores are also within a 5-minute walk.
Rules During Your Stay
Q. Is smoking allowed?
A. Smoking is prohibited throughout the entire building (including electronic cigarettes). If smoking is detected, a special cleaning fee may be charged.
Q. What should I be aware of regarding nighttime activities?
A. Residents of the share house live in the same building, so please be quiet at night (roughly 10 PM to 7 AM). Use for parties or events, or entry by more than the reserved number of guests (1 person), is not permitted.
Q. Are pets allowed?
A. We apologize, but pets (dogs, cats, birds, etc.) are not allowed.
Other
Q. I left something behind.
A. Please contact us with the name of the property and the date of your stay viaContact Us. We will send it back to you by cash on delivery, etc.
Q. Is it operated legally?
A. Each Roopt facility is operated with registration and permission based on relevant laws and regulations, such as the Private Lodging Business Act (Operating Permit Number for this facility: M040031666). Please use with peace of mind.