Information upon Reservation Confirmation
Thank you for your reservation. We are preparing to ensure you have a wonderful stay.
【Important Notes Regarding This Accommodation】
Access / Uphill walk from the bus stop: This house is located on a hill. If using public transportation, it's about 2,000 yen by taxi from JR Zushi Station or Keikyu Zushi/Hayama Station, or a 15-minute uphill walk if using the bus. Please let us know if you require parking.
Room-by-room rental: This is a "room rental," not a "whole-house rental." As an accommodation and a share house, there will be other guests, so please understand. Also, infants and toddlers live here, so it may often be noisy; we appreciate your understanding.
Sheet setup: We provide futon sets, mattresses, and sheets, but you will need to set up the sheets yourself.
【Things We Need You to Reply To / Take Action On】
Purpose of Use: What kind of group will you be (e.g., couple, family, friends, colleagues / male-to-female ratio, age group, children's ages / travel, international travel, workation, work, celebration)?
Request for Pre-Check-in: Please complete the guest form and pre-check-in by the day before your check-in date. Entry information will only be sent the day before to those who have completed pre-check-in. *Guests who are minors only cannot stay. A consent form from a guardian is required.
【Things We Need You to Confirm】
House Manual Information: https://roopt.jp/stay/hayama-collective/houserule/
Please confirm in advance. It contains prohibited actions and important notes, so please share it with everyone using the facility.
Noise to Neighbors: As the property is located in a quiet residential area, please be considerate of the surrounding environment. Use for party purposes is prohibited. ★Please refrain from outdoor eating and loud conversations, as well as loud music and shouting indoors, between 10 PM and 7 AM. If a report is made by a neighbor, a separate fee of 30,000 yen will be charged as a handling fee.
Number of Guests: Entry by individuals other than registered guests is prohibited. If a violation of the number of guests is confirmed, immediate eviction will occur, with no refund of accommodation fees, and a penalty of 30,000 yen will be charged.
Linens and Amenities for Consecutive Stays: There will be no linen change or cleaning during consecutive stays. A vacuum cleaner is provided.
Parking: One parking space is available. Please inform us in advance if you wish to use it.
【Finally】 If your expectations are not met, please cancel (cancellation fees may apply depending on the date). If you have any requests, please feel free to contact us. Thank you.
7 Days Before Check-in
Your check-in date is approaching. We would like to provide you with information again.
【Things We Need You to Reply To / Take Action On】
Request for Pre-Check-in (If you have already completed it, please check the message from the day before): Please complete pre-check-in by the day before your check-in date.
【Things We Need You to Confirm】
House Manual Information: https://roopt.jp/stay/hayama-collective/houserule/
Please review and share again.
Day Before Check-in
It's the day before check-in. We look forward to your arrival tomorrow.
【Check-in / Check-out】
- Check-in Time: 3:00 PM - 10:00 PM
- Check-out Time: 11:00 AM
*Cleaning staff will enter from 11:00 AM, so please vacate by 11:00 AM.
【Access and Entry Method】 https://roopt.jp/stay/hayama-collective/access/
★ Important: There are buildings with similar exteriors nearby. Please be sure to look for the building with white exterior walls. There is a black sign near the stairs that says "Collective House" and a noren (curtain) at the entrance that says "Roopt." Please confirm these before ascending the stairs. ★ If you get lost even a little, please call 050-1808-6065 instead of ringing the doorbell.
The lock is a smart lock. Enter the keypad PIN and press the check button to unlock. It is an auto-lock, so please remember your PIN when going out.
PIN: *Will be sent individually on the day
【Wi-Fi】 SSID: collective-house PASS: hayamaisshiki
【Things We Need You to Confirm】
House Manual Information: https://roopt.jp/stay/hayama-collective/houserule/
Noise to Neighbors: Please refrain from loud voices and music outdoors between 10 PM and 7 AM.
If you have any questions, please call 050-1808-6065. Please relax and enjoy your stay.
Day Before Check-out (Evening)
Thank you very much for staying at Roopt Hayama Collective House. How was your stay?
Tomorrow is your check-out day. Please make sure you don't leave anything behind.
Check-out Method:
- Please gather towels and sheets in the basket.
- Please separate trash and dispose of it in the trash cans on the 2nd floor.
- Please close the room windows.
- Please turn off lights and air conditioning before leaving.
- Please vacate by 11:00 AM.
Enjoy the rest of your stay.
Check-out Day (Noon)
Once again, thank you very much for staying at Roopt Hayama Collective House. How was your stay?
If you have any dissatisfactions or suggestions, please do not hesitate to let us know.
If you were satisfied, we would be delighted if you could share your feedback as a review.
We sincerely look forward to your next visit. Roopt Hayama Collective House