わたや Roopt葉山上山口

Hayama Town, Kanagawa Prefecture

わたや Roopt葉山上山口

Frequently Asked Questions

Reservations / Rates

Q. Is the entire building rented out?

A. Yes, it is a whole-house rental of a traditional house nearly 100 years old (maximum 8 people, limited to one group per day). There are no shared spaces with other guests.

Q. What is the capacity?

A. Up to 8 people can stay. Please check the reservation site (Airbnb) for accommodation fees and per-person rates. Entry exceeding the number of reserved guests is not permitted, so please consult us in advance if you are unsure about the number of people.

Q. Can I stay with children?

A. We recommend use for children of elementary school age and above. If you are bringing preschool children, please consult us before making a reservation. We can also provide information on how to count children sleeping in the same bed and adjust bedding if you inquire. The farm work experience, unique to a satoyama inn, is also recommended for families with children.

Q. Can I cancel, change dates, or change the number of guests?

A. We follow the regulations and procedures of the reservation site (e.g., Airbnb) through which you made your booking. Cancellations made at short notice may incur a cancellation fee. Please consult us via message first.

Q. What are the payment methods and receipts?

A. For reservations made via a reservation site, payment and receipt issuance will, in principle, be handled on that site. Please let us know if you require a receipt.

Q. Are meal plans available?

A. Yes. We offer a lavish dinner with seafood from the Miura Peninsula and terraced rice field rice (6,000 yen per person) and a terraced rice field breakfast (1,500 yen per person). Both require advance reservations up to 4 days before your stay (we do not offer ingredients only). For details, please see theExperiences / Options page.

Check-in / Check-out

Q. What are the check-in and check-out times?

A. Check-in is from 14:00 to 21:00, and check-out is at 10:00.

Q. I heard there's a check-in with a terraced rice field walk.

A. Yes. If you can arrive between 14:00 and 14:30, our staff will greet you in person and guide you on a terraced rice field walk (included in your stay, free of charge). This is a unique experience at this inn, where you can walk through the history of the satoyama and the seasonal nature. Advance application is required if you wish to participate (please apply using the form provided after your reservation).

Q. Can I check in early?

A. In principle, we cannot accommodate early check-ins due to cleaning schedules. However, it may be possible depending on the previous day's occupancy and cleaning status, so please inquire as early as possible if you wish to do so.

Q. Can I check out late?

A. This may be possible depending on the next day's reservation status. Please consult us via message.

Q. Is advance check-in and guest register input required?

A. Yes, it is required. Based on the Private Lodging Business Act, all guests staying must register their information in advance. Please complete the form provided by the day before check-in.

Q. How do I enter the room?

A. It's a smart lock (keypad type). The PIN will be provided after your reservation and before check-in. If you have trouble unlocking it, please contact the facility's contact number provided.

Rooms / Facilities

Q. What is the bedding configuration?

A. There are 2 single beds in Bedroom 1, 2 daybeds in Bedroom 2 (a room converted from a closet), and 4 futon sets in the Japanese-style room, allowing up to 8 people to sleep. The Japanese-style room can be partitioned with a roll screen. Linens will be provided for the number of reserved guests.

Q. What amenities are provided?

A. In addition to towels, shampoo, conditioner, body soap, and a hairdryer, we provide toothbrushes and samue (traditional Japanese workwear). Coffee beans are also available on-site.

Q. Is there a kitchen, washing machine, and bath?

A. We have a full kitchen (refrigerator, microwave, cooking utensils, dishes). There is also a rice polishing machine and an earthenware pot, so the experience of polishing terraced rice field rice yourself and cooking it in an earthenware pot is a unique pleasure of this inn. In addition to a washing machine, TV, and air conditioner, a bathtub and shower are fully equipped (separate bath and toilet, toilet has a bidet function).

Q. Is Wi-Fi available?

A. Yes, free Wi-Fi is available. There is also a dedicated workspace, so you can use it for workation. Connection information will be provided in the entry guide at check-in.

Access / Parking

Q. How do I get there by public transport?

A. Take a bus towards Hayama (Kamiyamaguchi) from JR Yokosuka Line "Zushi Station" or Keikyu Zushi Line "Zushi-Hayama Station," then it's about a 10-minute walk from the bus stop (there is an uphill slope). For details, please see theAccess page.

Q. Is parking available?

A. Up to 3 cars can be parked for free on the premises. If you are coming with a large vehicle, please inquire in advance.

Q. Are there any shopping places nearby? How far is it to the sea?

A. The convenience store is about an 8-minute walk away (there is a steep hill). Hayama Isshiki Beach is about a 10-minute drive. We recommend purchasing groceries in advance. Around the inn, the terraced rice fields and satoyama of Kamiyamaguchi spread out, and you can enjoy a walk.

Rules During Your Stay

Q. Is smoking allowed?

A. Smoking is strictly prohibited indoors. Please only smoke in the designated outdoor area.

Q. Can I have a BBQ?

A. Yes, you can enjoy a BBQ in the garden (it's outdoors and uncovered, so it may be difficult to use in case of rain). There is no built-in grill; we provide disposable tabletop BBQ kits (charcoal type with fire starter) for 3,000 yen per unit. Please contact us in advance if you wish to use one. As it is an old wooden house, we are strict about fire safety, so bringing in/using heating appliances such as portable gas stoves, and fireworks including handheld fireworks, are prohibited. As it is a quiet satoyama, outdoor dining such as BBQs should conclude by 9 PM.

Q. What should I be aware of regarding nighttime activities?

A. As it is located in a quiet satoyama, please refrain from outdoor eating/drinking and loud voices after 9 PM. Use for parties/events and entry exceeding the number of reserved guests are prohibited. Also, please refrain from entering surrounding farmland and private property.

Q. Are pets allowed?

A. We apologize, but pets are not allowed.

Experiences / Options

Q. What kind of experiences are available?

A. In addition to the terraced rice field walk after check-in (included in your stay, free), we offer farm work experiences such as rice planting and harvesting, terraced rice field rice ice cream making and wild herb tea experience, local ingredient dinner and breakfast plans, and BBQ kits. For details, please see theExperiences / Options page.

Q. How far in advance do I need to book experiences?

A. All experiences require advance reservations up to 4 days before your stay. Please apply using the experience request form provided after your reservation. Same-day applications cannot be accepted, so we recommend booking early.

Other

Q. I left something behind.

A. We apologize for the inconvenience, but please include the property name and date of your stay when youcontact us. We will send it back to you by cash-on-delivery mail or similar.

Q. Is it operated legally?

A. Each Roopt facility is operated after notification and permission based on relevant laws and regulations such as the Private Lodging Business Act. Please use with peace of mind.

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