HP now has "AI support".

You can ask questions via chat on every page of the Roopt official website."AI support"It was added.

You can ask about anything you're curious about before your stay, such as check-in time, parking availability, amenities, and access methods, 24 hours a day. Use it when you just want to confirm one thing but don't feel the need to make a phone call.

How to use

1. Press the "AI Support" button in the lower right corner of the screen.

A green button is displayed in the lower right corner of every page on the site.

2. Enter your question and click "Submit".

Once the chat screen opens, simply type your question. You will receive an answer in a few seconds.

Property page (Example:Roopt Hayama IsshikiWhen you open it with ),Questions about that propertyWe will answer accordingly. You can ask without mentioning the property name, such as "Where is the parking at this inn?"

3. It can be used as is on smartphones.

It works the same way on smartphones; you can open it from the button in the lower right corner of the screen. You can check it on the spot, even while you're on the go or right before checking in.

You can ask questions like these.

• Check-in/check-out times, and how to enter the room.
• Availability and number of parking spaces
• Amenities, kitchen and bathroom facilities
• Amenities include Wi-Fi, bedding, and a washing machine.
• Access from the nearest station, nearby shops
• House rules (regarding smoking, pets, noise, etc.)
• How to use the common areas in a shared house

We can currently provide information on 12 properties based on individual property details (we will gradually expand the scope). In addition to Japanese,English, Chinese, KoreanIf you ask a question in the same language, I will answer it in the same language.

The same information is also compiled in the "Frequently Asked Questions" tab on each property page. Please check that as well.

Points to note when using the service

Please be aware of the following points to ensure your peace of mind.

• The answer is an automated response generated by AI.We are answering based on information published on the official website, but there is a possibility that the content may contain errors or outdated information. For final confirmation, please refer to the information on each page orContact FormPlease do so.
• Reservations cannot be confirmed, changed, or canceled.We cannot guarantee room availability or rates. Please make your reservation via the reservation button on each property's page or through the inquiry form.
• Please do not enter any personal information.Please do not enter your name, phone number, email address, credit card number, etc., in the chat. Roopt will not save the content of the conversation (the conversation will be reset when you refresh the page).
• Each conversation is limited to 10 exchanges.For further consultation,Contact FormPlease proceed from here.
• If we are experiencing high call volume or if your inquiry is not covered in our publicly available information, we may direct you to our contact form.

Contact Information

If your question cannot be resolved by AI support, please contact us here.

• For inquiries and questions before booking your stay:/contact/stay/
• Inquiry about moving into a shared house:/contact/sharehouse/
• Interviews, media, and other:/contact/other/

We will continue to improve Roopt, aiming to be a site where all users can quickly find the information they need.