AI Support Added to Our Website

All pages of the official Roopt website now include AI Support, allowing you to ask questions via chat.

You can ask about anything you're curious about before your stay, such as check-in times, parking availability, amenities, and access methods, 24 hours a day, right on the spot. Use it when you want to confirm just one thing, but it's not urgent enough to call.

How to Use

1. Click the "AI Support" button at the bottom right of the screen.

A green button is displayed at the bottom right of the screen on any page of the site.

2. Enter your question and click "Send".

Once the chat screen opens, simply enter your question. An answer will appear in a few seconds.

質問すると数秒で回答が表示されます

If you open it on a property page (e.g., Roopt Hayama Isshiki), we will answer questions specific to that property. You can ask without specifying the property name, such as "Does this accommodation have parking?"

3. It works seamlessly on smartphones too.

On smartphones, you can open it the same way from the button at the bottom right of the screen. You can check information on the go or right before check-in.

スマートフォンでの表示

What you can ask

Check-in/check-out times, entry methods
Parking availability and number of spaces
Amenities, kitchen and water facilities
Provisions such as Wi-Fi, bedding, washing machines
Access from the nearest station, nearby shops
House rules (regulations on smoking, pets, noise, etc.)
How to use common areas in share houses

Currently, we can answer questions about 12 facilities based on their specific information (we will gradually expand the scope). In addition to Japanese, if you ask questions in English, Chinese, or Korean, we will respond in the same language.

The same information is also compiled in the "Frequently Asked Questions" tab on each property page. Please refer to it as well.

Notes on Use

Please be aware of a few points to ensure safe use.

Responses are automated by AI.While we answer based on information published on the official website, the content may contain errors or outdated information. For final confirmation, please refer to the descriptions on each page or use the contact form.
Reservations cannot be confirmed, changed, or canceled.We also cannot guarantee room availability or prices. Please make reservations using the reservation button on each property page or via the contact form.
Do not enter personal information.Please do not enter your name, phone number, email address, credit card number, etc., in the chat. Roopt does not save chat content (the conversation will be reset if you reload the page).
Each conversation is limited to 10 exchanges.For further inquiries, please use the contact form.
If it's busy or the content is not publicly available, you may be directed to the contact form.