Reservations / Rates
Q. Is the entire building rented out?
A. Yes, it is a whole-house rental where you can rent the entire 106㎡ traditional Japanese house. It is limited to one group per day, so there are no shared spaces with other guests. With both Japanese-style rooms with horigotatsu (sunken kotatsu) and Western-style rooms, families and groups can relax without any concerns.
Q. What is the maximum capacity? Can large groups stay?
A. Up to 8 guests can stay (up to 11 guests may be accommodated upon consultation). Some booking sites may only allow you to select up to 6 guests, so please consult us via message in advance if you plan to have 7 or more guests. Simple futons will be provided for additional guests. Please inform us of any changes to the number of guests up to one week before your stay (additions on the day of arrival are not possible). Entry exceeding the reserved number of guests is not permitted.
Q. Are there any additional charges?
A. The rate is fixed for up to 4 guests, and for 5 or more guests, an additional charge of 5,000 yen per person per night applies. As it is a whole-house rental, there will be no reduction in price if the number of guests decreases. Accommodation tax is included in the accommodation fee, and there are no separate payments.
Q. Can I stay with children?
A. Yes, infants and small children are very welcome. Infants under 2 years old are not counted in the number of guests and incur no additional charges (children aged 2 and above are charged the same as adults). A baby chair and children's mattress are available. While there is no baby crib, you can lay out futons in the tatami room for sleeping.
Q. Can I cancel, change dates, or change the number of guests?
A. This will follow the regulations and procedures of the booking site you used (Airbnb, Booking.com, Agoda, etc.). Changes to the number of guests or dates may be handled via a "change request" on some sites, while others may require cancellation and rebooking. Cancellation fees may apply for last-minute cancellations. Please consult us via message first.
Q. What are the payment methods and receipts?
A. For reservations made through booking sites, payment and receipt issuance will generally be handled on that site. Please let us know if you require a receipt.
Check-in / Check-out
Q. What are the check-in and check-out times?
A. Check-in is self-check-in from 17:00 (last check-in guideline is 21:00). Check-out is at 10:00.
Q. Can I arrive late at night or in the early morning?
A. As it is self-check-in, we can accommodate arrivals after 21:00 or late at night if you inform us in advance. If you plan to arrive after a baseball game or fireworks display, please also notify us of your estimated arrival time via message beforehand.
Q. Can I check in early?
A. Early check-in is available for a fee. Please request it through the Airbnb booking site at least 3 days before your stay and complete the payment (not available on booking sites other than Airbnb, such as Booking.com). If you wish to do so, please consult us via Airbnb message as soon as possible.
Q. Can I check out late or store my luggage?
A. Due to cleaning schedules, extending the check-out time (10:00) is generally not possible. For luggage storage, please inquire in advance so we can inform you of availability.
Q. Is pre-check-in and guest register entry required?
A. Yes, it is. Based on the Hotel Business Act, information for all guests staying (name, address, contact information, passport number for foreign nationals) must be registered in advance. Please complete the form provided before the day of check-in. We cannot provide entry information until all registrations are complete, so please complete it as soon as possible.
Q. How do I enter the room? What if the key doesn't open?
A. The entrance has a number-based smart lock. The passcode will be provided on the day before check-in, after pre-check-in is completed (it is different from your reservation number). If you cannot unlock the door or have any other issues, please contact the facility's contact number provided (we will assist remotely).
Rooms / Facilities
Q. What is the bedding configuration?
A. We provide 4 sets of futons in the Japanese-style room with a horigotatsu, 2 single beds and 1 mattress in the Western-style room, and 1 set of futons in the small Japanese-style room. We will have enough bedding for the number of guests. Please see thedetails pagefor more information.
Q. What amenities are provided?
A. We provide towels (one bath towel and one face towel per person), toothbrushes, shampoo, conditioner, body soap, hand soap, and a hairdryer. Welcome tea, coffee, and water are also available. We do not provide pajamas, seasonings, or cooking oil, so please bring them if needed. For consecutive nights, towel and linen changes are generally not provided during your stay.
Q. Are there a kitchen, washing machine, and Wi-Fi?
A. You can cook in the full kitchen with a gas stove (refrigerator, freezer, microwave, electric kettle, pots and pans, dishes). There is also a washing machine and gas dryer. Wi-Fi is free, and connection information will be provided in the entry guide at check-in. All rooms are equipped with air conditioning.
Q. What about the bath and toilet?
A. There are two shower rooms (no bathtubs). There are two toilets, one of which (near the hallway) has a bidet function.
Q. What if there's no hot water or the breaker trips?
A. As it is an old house, the electricity capacity is limited, and the breaker may trip if air conditioners, microwaves, electric kettles, etc., are used simultaneously. After resetting the breaker, turn the hot water switch on the wall near the kitchen stove back on to get hot water. If the problem persists, please contact the facility's contact number provided.
Access / Parking
Q. How do I get there / What is the access like?
A. It's about a 10-minute drive from Sendai Station, or about 18 minutes by train + walk. The nearest station is Yakushido Station on the subway, which is within walking distance. It's also convenient as a base for watching baseball, being about a 7-minute drive to Rakuten Mobile Park Miyagi. Please see theaccess pagefor detailed directions.
Q. Is there parking available?
A. We provide one free dedicated parking space (it is not adjacent to the facility, but about a 2-minute walk away). No advance reservation is required, and you can use it all day on your arrival date. The location and directions to the space will be provided after your reservation. Please note that parking outside the designated space may result in towing. The space is somewhat narrow, so large vehicles such as minivans cannot be accommodated. If you are arriving with two or more cars, there are several coin parking lots within a 5-minute walk.
Rules During Your Stay
Q. Is smoking allowed?
A. The facility is completely non-smoking (including electronic cigarettes). If smoking is confirmed, a special cleaning fee will be charged. Please check thehouse rules pagefor details.
Q. Can I have a BBQ or fireworks?
A. We apologize, but BBQs and fireworks are not permitted due to the residential area.
Q. What should I be careful about regarding noise at night?
A. As the property is located in a quiet residential area, please be mindful of noise levels and keep quiet at night (after 10 PM). Use for parties or events, and entry exceeding the reserved number of guests are not permitted.
Q. Are pets allowed?
A. We apologize, but pets are not allowed (all types, including dogs, cats, and birds).
Local Information
Q. Are there any shopping places nearby?
A. There is a convenience store (FamilyMart) about a 6-minute walk away, a supermarket about a 10-minute walk away, and a cafe about a 4-minute walk away. With a fully equipped kitchen, we recommend buying ingredients and cooking for yourself.
Q. Do you have any sightseeing recommendations?
A. In addition to Rakuten Mobile Park Miyagi (approx. 7-minute drive), we recommend sightseeing in Sendai City such as Sendai Castle Ruins (Aoba Castle), Zuihoden, and Jozenji-dori. If you venture a little further, Matsushima, Akiu Great Falls, and Okama Crater at Mt. Zao are also recommended.
Other
Q. When can I expect a reply to my inquiry?
A. Messages are handled between 7:00 and 22:00. Inquiries received outside these hours will be replied to sequentially the next morning.
Q. I left something behind.
A. Please include the property name and date of your stay andcontact us. We will send it back to you by cash on delivery or similar.
Q. Is it operated legally?
A. Yes. It is operated with a business license based on the Hotel Business Act (Sendai City (R5 Waka Ho Ei) Order No. 7003). Please use with peace of mind.