Roopt葉山御用邸前

Hayama Town, Kanagawa Prefecture

Roopt葉山御用邸前

House Rules

Entry and Parking Information

Check-in / Check-out

If you leave your luggage at the entrance, we can store it for you before or after these times.

How to Enter

The key for the entrance is tied to the gas meter, about 5 steps to the right (towards the post) from the entrance, near the ground (if there is a bicycle, it is in front of it). The key number required for unlocking will be provided after your reservation is confirmed, and also sent via automated message during your stay. You may enter the genkan (entrance area) with your shoes on. There is no need to remove your shoes. Please be sure to return the key you used to its original location.

Parking

Available (2 spaces)

Wi-Fi

Basic Information

Room

The room at the very back on the 1st floor (Room No. 1) is your guest room. Please take off your shoes when inside the room. The room is equipped with shampoo, conditioner, lotion, moisturizer, toothbrushes, bath towels, face towels, a hairdryer, pajamas (samue), and slippers, all available for your free use. The toilet in the room is also available for your use.

Bath

Located next to the guest room. The amenities in the silver basket are personal belongings of the residents, so please refrain from using them. There are two types of showers; if you lift the faucet knob straight up vertically, hot water will come out of the handheld shower. You are free to fill and use the bathtub.

Kitchen

Fully equipped with cooking utensils and seasonings, all available for your free use. The seasonings you can use are in the white case on the shelf above the rice cooker (the blue-green case below the rice cooker contains personal belongings of the residents, so please refrain from using it). Please use the empty space at the top of the refrigerator. Ice is also available for your free use.

Living / Dining Room

You may dine at any table. There is also a TV, which you are free to watch (you can also watch Netflix via Fire Stick).

Restroom

In addition to the one in your room, there is also one to the left of the stairs, which you are free to use (the other door leads to a resident's room, so please do not enter).

2F

Off-limits as it is a resident's room.

Linen and Cleaning for Consecutive Stays

There is no linen change or cleaning during consecutive stays. A cleaning machine is provided for your free use.

Important Notes

Consideration for the Surrounding Environment

Although it is a whole-house rental villa, it is located in a quiet residential area, so please be considerate of the surrounding environment. Use for party purposes is not permitted. Especially between 22:00 and 7:00 the next morning, please refrain from loud conversations outdoors or in the living room, watching TV at high volume, and using the washer-dryer.

Adherence to the Number of Guests

Entry by anyone other than registered guests is not permitted. Security cameras are installed at the entrance, and if entry exceeding the reserved number of guests is confirmed, you will be asked to vacate immediately without a refund of the accommodation fee, and an additional 30,000 yen will be charged as a handling fee and penalty.

Smoking

The entire building is non-smoking.

Toilet Use

All male guests are requested to use the toilet while seated.

Other

Emergencies

Regarding Violations

In the event that the room is dirtier than normal use, if additional cleaning of beds or linens is required, if there are damaged items or areas, or if a violation of house rules is confirmed, a penalty fee, special cleaning fee, night-time response fee, etc., of 30,000 yen or the actual cost, whichever is higher, will be charged. In such cases, further consecutive stays will not be accepted, and you will be asked to vacate the next day (no refund of the difference will be provided).

Emergency Contact

As this facility is unstaffed, if you have any problems, please contact us at the following:

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